Privacy Policy and Terms of Use for 'Chats Recovered' Android Application

Privacy Policy for Chats Recovered

Important: This Privacy Policy explains how we collect, use, and protect your information when you use the Chats Recovered mobile application. By using our app, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Notification Content

Our app requires access to your device's notifications to provide its core functionality of message recovery. We collect:
  • Message Content: Text content from notifications of messaging apps you have selected
  • Sender Information: Contact names or usernames from messaging notifications
  • App Information: Names and package identifiers of messaging apps
  • Timestamps: When messages were received or deleted

1.2 Device Information

  • App Usage Data: Which features you use within our app
  • Device Settings: Your preferences and settings within our app
  • App Performance Data: Information about app crashes or performance issues

1.3 WhatsApp Status Data

When you use the status viewing feature, we may temporarily access WhatsApp status files stored on your device for display and download purposes.

2. How We Use Your Information

We use the collected information for the following purposes:
  • Core Functionality: To detect deleted messages and display message history
  • User Experience: To organize and filter your messages by date, app, or contact
  • App Features: To provide favorites, search, and export functionality
  • Notifications: To alert you when messages are deleted
  • App Improvement: To identify and fix bugs or improve performance
  • Advertising: To show relevant advertisements through Google AdMob
Important: We do NOT upload, share, or transmit your message content or personal communications to any external servers or third parties. All message data remains on your device.

3. Data Storage and Security

3.1 Local Storage

  • All message data is stored locally on your device using Android's secure SharedPreferences
  • No message content is transmitted to external servers
  • Data is automatically encrypted by Android's built-in security features
  • Only our app can access the stored data

3.2 Data Retention

  • Message data is stored until you manually delete it or uninstall the app
  • The app automatically limits storage to prevent excessive data accumulation
  • You can delete all stored data at any time using the "Reset" option in Settings
  • All data is permanently deleted when you uninstall the app

3.3 Security Measures

  • Data is stored in Android's protected app data directory
  • No other apps can access your message data
  • We do not have remote access to your data
  • Data is protected by your device's security features (lock screen, encryption, etc.)

4. Data Sharing and Third Parties

4.1 We Do NOT Share

  • Your message content with anyone
  • Personal communications or chat data
  • Contact information from messages
  • Any personally identifiable information from notifications

4.2 Third-Party Services

We use the following third-party services:
  • Google AdMob: For displaying advertisements. AdMob may collect anonymous usage data and device identifiers for ad targeting. See Google's Privacy Policy.
  • Google Play Services: For app functionality and analytics. See Google's Privacy Policy.

5. Permissions Explained

  • Notification Access: Required to read notifications from messaging apps to detect deleted messages
  • Internet Access: Used only for displaying advertisements
  • Storage Access: Used to access WhatsApp status files for the status viewing feature

6. Your Rights and Choices

6.1 Data Control

  • View Data: Access all stored messages through the app interface
  • Delete Data: Use the "Reset" button in Settings to delete all stored data
  • Export Data: Export your message history using the Export feature
  • App Selection: Choose which messaging apps to monitor in App List settings

6.2 Permissions

  • You can revoke notification access at any time through Android Settings
  • You can disable the app entirely without losing previously stored data
  • You can uninstall the app to permanently delete all data

7. Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information immediately.

8. International Data Transfers

Since all data is stored locally on your device, there are no international data transfers. Your data never leaves your device except for anonymous advertising data handled by Google AdMob.

9. Legal Compliance

9.1 GDPR Compliance (EU Users)

  • Legal Basis: Legitimate interest for app functionality; Consent for advertising
  • Data Minimization: We only collect data necessary for app functionality
  • Right to Access: View your data within the app
  • Right to Deletion: Delete data using Reset or uninstall
  • Right to Portability: Export your data using the Export feature

9.2 CCPA Compliance (California Users)

  • We do not sell personal information
  • We do not share personal information for commercial purposes
  • You have the right to request deletion of your personal information

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:
  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date below
  • Providing an in-app notification for significant changes
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Disclaimer

Important Limitations:
  • Our app can only recover messages that were delivered as notifications
  • Messages may not be captured if the chat window is open or notifications are muted
  • We cannot guarantee 100% message recovery due to Android system limitations
  • Use of this app should comply with local laws and the terms of service of messaging apps

12. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us:
  • Email: shrinidhi@trackmyphones.com
  • Website: https://www.trackmyphones.com
  • App Name: Chats Recovered
  • Developer: TrackMyPhones
We will respond to your inquiry within 30 days.
Last Updated: January 2025
Effective Date: January 2025

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